Application Process Application Process

Timelines vary depending on whether an application needs a closer, secondary review. Once you submit, your leasing team can give you a specific expectation based on where your application stands.

A flag during screening isn't the end of the road. Instead of an algorithm making an automatic denial, a real person reviews the full picture, your income, credit history, rental history, and background, together, considering context rather than a single red flag in isolation. If your application gets flagged, it's worth talking to your leasing team before assuming the worst or paying to apply elsewhere.

A low credit score alone doesn't rule you out. Applications with limited, marginal, or no credit history can still move forward, often with an additional security deposit rather than an automatic denial.

If your income or credit doesn't quite meet the requirement on your own, you have options. Adding a roommate splits the qualifying income across more people. A guarantor, an individual or bond service, can back your application if you meet the same standards independently. In some cases, an additional security deposit may also help bridge the gap. Talk to your leasing team about which option makes the most sense for your situation.

Yes. Since qualification is based on combined household income rather than each person's income separately, splitting rent with a roommate can make it easier for both of you to qualify. Try our Roommate Calculator to see how the numbers could work out for your situation.

Yes, we accept guarantors, whether that's an individual or a guarantor bond service, for applicants who don't fully meet our income or credit requirements on their own. Guarantors go through the same credit and income review as any other applicant, so it's not a shortcut, just an alternative path to qualifying.

If you move in partway through the month, you'll pay a prorated amount that covers just the days you'll be living there, rather than a full month's rent. Your leasing team can walk you through the exact daily rate and calculate what you'll owe for your specific move-in date.

To qualify, you'll generally need pre-tax household income of at least three times the monthly rent, verified through pay stubs, an employer letter, or similar documentation. This is combined income across all applicants on the lease, not a per-person requirement. Review our full application process for more details, or talk to your leasing team about your specific situation.

Yes. Self-employed and gig-income applicants are welcome. Come prepared with recent tax returns or consistent bank deposit history so our team can verify income as part of your application.

We look at combined gross household income from all applicants, not per person, verified through pay stubs, W-2s, offer letters, or consistent bank deposits.

Have a government-issued photo ID, proof of income such as recent pay stubs, an offer letter, or bank statements, and your rental history ready. Self-employed applicants can use tax returns or bank deposit history. If you have a pet, you'll also complete a PetScreening.com profile.

Yes. Application and administrative fees apply and vary by community. If you qualify for the Preferred Employer Program, those fees may be waived. Your leasing team can confirm current amounts.

Every application gets a human review, not an automated yes or no. We look at income, credit, rental history, and background together, so one issue on its own doesn't decide the outcome. Review our Rental Criteria before you apply. View the Rental Criteria

Often, yes. Low, limited, or no credit doesn't automatically disqualify you. Applicants can often qualify with an additional security deposit or a guarantor. Talk to the leasing team at the community you're interested in about your situation.

Our Rental Criteria document lists income, credit, rental history, and background requirements in one place. Download it from our Application Process page, or ask any leasing team for a copy. View the Rental Criteria

Choose your community and floor plan, then apply online from the Floor Plans page. You'll submit income verification and, if you have a pet, a PetScreening.com profile. Your leasing team will walk you through the next steps.