Privacy Policy 

We take your privacy seriously. This policy explains how we collect, use, and protect the information you share with us when you visit our site or request a tour.

Information We Collect

When you reach out to us online, we collect information through requests like:

• Contact Requests
• Schedule a Tour Requests

We collect your name, address, city, state, ZIP code, phone number, and email. We may ask additional questions to help us better serve you.

We use Microsoft Clarity and Microsoft Advertising to understand how you navigate our site so we can make it easier to find what you need. This includes heatmaps and session replay to see how you interact with features, plus tracking clicks and page views, and showing you relevant ads. We use cookies and similar tools for site safety, preventing fraud, and personalization. Learn more at the Microsoft Privacy Statement.

How the Information is Used

We use your information to stay in touch, understand what you’re looking for, and serve you better. We may use it to process your tour request, send you community updates or specials, or personalize your site experience. You control your communications: we won’t email you without your permission, and you can adjust your preferences anytime. See ‘Removal from Our Mailing List’ below for details.

Sharing of Personal Information

We never sell, rent, lease, or exchange your personal information. Your privacy is protected, and we keep your information confidential.

Security

We’re committed to protecting your information. We use appropriate physical and digital safeguards to prevent unauthorized access and keep your data accurate and safe.

Cookies

Cookies are small files that help us remember you and improve your experience on our site. They’re safe and can’t access other files on your device. We use them to recognize you when you return, see which pages you visit, and personalize what you see. You can control cookies in your browser settings and choose to block them, though some site features may not work as well. Most websites use cookies, so this is standard practice.

Links to Outside Sites

Our site includes links to other websites. Once you leave our site, we’re not responsible for their privacy practices or content, so review their policies independently.

Removal from Our Mailing List

You can remove your name from our postal mailing list by contacting us at leasing@pointegrand.com or 1-888-GOGRAND. If your information is inaccurate or has changed, you can update it by reaching out to us.

Contacting Us

Have privacy questions or concerns? Contact us at leasing@pointegrand.com, 1-888-GOGRAND, or visit www.pointegrand.com/contact.

Equal Housing Opportunity

Hillpointe, LLC is committed to complying with all federal, state, and local fair housing laws. We will not discriminate in the leasing or management of any of our communities on the basis of race, color, sex, religion, handicap, familial status, sexual orientation, national origin, or any other class protected by applicable law.

Hillpointe, LLC will apply the same community guidelines and policies to all residents and therefore, cannot provide or require one set of rules for certain residents and another set of rules for other residents, unless in the event of reasonable accommodation.

Accessibility

Hillpointe, LLC will allow any reasonable accommodation or reasonable modification based upon a disability-related need. The person requesting any reasonable modification may be responsible for the related expenses. Please contact the community directly for more information.

Hillpointe, LLC is committed to digital accessibility for all users, including those with disabilities. Our efforts are guided by the Web Content Accessibility Guidelines (WCAG), and we continually work to improve our site usability.