Offer details
Enjoy Up To 1 Month Free!
Apartment move in specials available for qualified applicants only. Restrictions apply.
Pointe Grand Lakeland
FAQs at Pointe Grand Lakeland in Lakeland, FL FAQs at Pointe Grand Lakeland in Lakeland, FL
Have questions about Pointe Grand? We’ve answered some of the most common inquiries about living options. Whether you’re curious about energy-efficient apartments or apartments for rent, you’ll find the answers here. Pet policy, lease terms, the Essential Services Package, and the rest of the details, answered in one place.
Are there affordable new apartments in Lakeland, FL?
Yes. Pointe Grand Lakeland is a newer community in Lakeland built to give renters new construction at a more attainable price. Homes include two-bedroom, two-bathroom apartments at about 1,170 square feet, an in-unit washer and dryer, and smart features like keyless entry. See current pricing on our Floor Plans page or schedule a tour.
How is your application screening process different?
Every application at Pointe Grand Lakeland gets a real, human review, not just an automated yes or no. We look at the full picture, including income, rental history, and circumstances a credit score alone doesn't capture, and our leasing team works with you to find a path to approval.
Can I rent an apartment in Lakeland, FL with bad credit?
Often, yes. At Pointe Grand Lakeland, a low credit score alone doesn't rule you out. Every application gets a human review of income, rental history, and credit together, and applicants with limited or marginal credit can often qualify with an additional security deposit or a guarantor. Review our Rental Criteria or talk to our leasing team about your situation.
What does the Essential Services Package include at Pointe Grand Lakeland?
The Essential Services Package at Pointe Grand Lakeland includes high-speed fiber internet, pest control, trash removal, valet doorstep recycling and trash pickup, and building liability insurance. It’s a required $199/month fee on every lease, billed as one payment. Reach out to our leasing team with any questions about what’s included.
What lease terms are available at Pointe Grand Lakeland?
Pointe Grand Lakeland offers lease terms from 7 to 24 months, giving you room to match the lease to your timeline rather than the other way around. Check our Floor Plans page to see which homes are available for your ideal term, or contact our leasing team to lock in dates.
Does Pointe Grand Lakeland have a Preferred Employer Program?
Yes, Pointe Grand Lakeland offers a Preferred Employer Program with special incentives for team members at qualifying local employers. Reach out to our leasing team, let them know where you work, and they’ll confirm exactly what you qualify for.
How quickly does Pointe Grand Lakeland handle maintenance requests?
Routine requests are submitted through the resident portal and handled promptly by our on-site team, while 24-hour emergency maintenance means urgent issues get a response day or night. It's a core part of what the Essential Services Package delivers.
Is parking available at Pointe Grand Lakeland?
Residents enjoy ample open parking throughout the community. Contact our leasing team with any questions about parking options for your home.
What utilities are included in the rent at Pointe Grand Lakeland?
Utilities aren’t included in rent at Pointe Grand Lakeland. High-speed fiber internet, pest control, trash removal, valet doorstep recycling and trash pickup, and building liability insurance are handled through our Essential Services Package, so those are one less thing to set up. Electric and water are billed separately. Reach out to our leasing team for a full breakdown of what’s included.
Does Pointe Grand Lakeland host community events?
Our on-site team hosts resident events throughout the year, from casual get-togethers to seasonal celebrations. It's one of the easiest ways to meet neighbors and one more reason the community feels like more than an address. Follow our social channels or ask the leasing office what's coming up next.
Are there pet-friendly apartments in Lakeland, FL with no breed restrictions?
Yes. Pointe Grand Lakeland is pet-friendly with no breed or weight restrictions. A one-time pet fee and monthly pet rent apply, and pet owners complete a PetScreening.com profile when applying. The community also has a leash-free bark park.
Is valet trash included at Pointe Grand Lakeland?
Yes. Doorstep valet trash pickup is included at Pointe Grand Lakeland through the Essential Services Package, so there's no extra service to sign up for. Set bagged trash outside your door during the scheduled pickup window and our team handles the rest.
What is the total monthly cost to live at Pointe Grand Lakeland?
Plan for three parts: base rent for your floor plan, the Essential Services Package, and utilities. The Essential Services Package covers high-speed fiber internet, pest control, trash removal, valet doorstep recycling and trash pickup, and building liability insurance. Electric and water are billed separately. Add pet rent if you have a pet. Our leasing team can give you a full monthly and move-in cost breakdown for the home you want.
Do I need renters insurance at Pointe Grand Lakeland?
We recommend it. The liability coverage in the Essential Services Package protects the property if you accidentally cause damage, but it doesn't cover your belongings. A personal renters insurance policy does, and in Florida, ask whether your policy covers wind and flood, since many standard policies exclude flood.
Still have a question about Lakeland? Ask the leasing team.
Live Life Grand
Your new home is a few clicks away
Tour in person or from your couch, then lease in minutes.
- Monday - Friday 10:00 AM - 7:00 PM
- Saturday 10:00 AM - 6:00 PM
- Sunday 1:00 PM - 5:00 PM