FAQs at Pointe Grand Southlake in Morrow, GA FAQs at Pointe Grand Southlake in Morrow, GA

Every application at Pointe Grand Southlake gets a real, human review, not just an automated yes or no. We look at the full picture, including income, rental history, and circumstances a credit score alone doesn't capture, and our leasing team works with you to find a path to approval.

Yes, it's required. The Essential Services Package is a monthly fee included on every lease at Pointe Grand Southlake. It bundles high-speed fiber internet, pest control, trash removal, valet trash pickup, and liability insurance into one payment. Contact our leasing team for the current monthly amount.

The Essential Services Package at Pointe Grand Southlake includes high-speed fiber internet, pest control, trash removal, doorstep valet trash pickup, and liability insurance, all in one monthly payment, so you don't have to set up those accounts on your own.

Pointe Grand Southlake offers lease terms from 3 to 24 months, giving you room to match the lease to your timeline. Check our Floor Plans page to see which homes are available for your ideal term, or contact our leasing team to lock in dates.

Yes. Pointe Grand Southlake offers a Preferred Employer Program with move-in savings for team members at qualifying local employers. Tell our leasing team where you work and they'll confirm what you qualify for.

Routine requests are submitted through the resident portal and handled by our on-site team, and 24-hour emergency maintenance covers anything involving water, fire, or safety, day or night, every day of the year.

Yes. Residents have open parking throughout Pointe Grand Southlake, along with reserved spaces available to lease. Each household can register up to two vehicles. Guests can use open, unreserved spaces.

Utilities aren't included in rent at Pointe Grand Southlake. Electric is set up in your name, and water and sewer are billed back through the community. High-speed fiber internet, pest control, trash removal, valet trash pickup, and liability insurance come through the Essential Services Package. Contact our leasing team for a full breakdown.

Yes. Pointe Grand Southlake hosts resident events every month. It's one of the easiest ways to meet neighbors. Ask the leasing office what's coming up next.

Yes. Pointe Grand Southlake is pet-friendly with no breed or weight restrictions, up to four pets per home. A one-time pet fee and monthly pet rent apply. Every household completes a PetScreening.com profile when applying, and it's free if you don't have a pet.

Yes. Doorstep valet trash pickup is included at Pointe Grand Southlake through the Essential Services Package. Set up to two bags outside your door on scheduled pickup nights and our team collects them.

Plan for three parts: base rent for your floor plan, the Essential Services Package, and utilities. The Essential Services Package covers high-speed fiber internet, pest control, trash removal, valet trash pickup, and liability insurance. Electric is set up in your name, and water and sewer are billed back through the community. Add pet rent if you have a pet. Our leasing team can give you a full monthly and move-in cost breakdown.

We recommend it. The liability coverage in the Essential Services Package protects the property if you accidentally cause damage, but it doesn't cover your belongings. A personal renters insurance policy does.

Pointe Grand Southlake offers a resort-style pool, a 24-hour fitness center, a yoga room, an outdoor fitness area, a leash-free bark park with agility equipment, a clubhouse with coffee and tea bar, a business center with conference room, a picnic area with BBQ grills, a community firepit, and bike storage. Contact our leasing team for the full amenity list.